Create delivery time reports

  1. Go to History > Shipments.

  2. Enter search values. The search results of the selection you make is what will be included in the delivery time report.

    In the Status field, choose "Arrived pickup location", "Delivered" or both.

  3. In the Presentation section, mark the UO_Report-en.gif tab, select “Delivery time report” as Type and set Sort order to “ShipmentNo” and click Search.

    Important

    It's not possible to sort by “ParcelNo” since delivery times refer to one entire shipment. Some carriers do not assign shipment numbers, why it's important to specify an order number or reference number to easily identify a certain shipment.

  4. For shipments that have not been picked up, a value is set in the Dispatching to Arrived pickup location (days) column. When the receiver picks up the shipment, a value is also set in the Dispatching to Delivered (days) column.

    Shipments that do not arrive at a pickup location but are delivered directly to the receiver only have a value in the Dispatching to Delivered (days) column.

If you often use the same search values for your reports, you can create a search favorite.