nShift Delivery Help Center

Track & trace

ESSENTIAL PLUS

Track & trace allows your customers to track shipments and get detailed information about them, regardless of carrier. You do not need the carriers’ shipment and parcel numbers since you use your own order number or reference as search parameters.

After a shipment is created, i.e. is assigned a shipment and/or parcel number, it is immediately trackable through the Track & trace page.

You can also brand your tracking page by adding your logo or other types of messages that you want to display on the tracking page.

Note

Track & trace works best for carriers and transport services that offer status and event reporting. Status availability may therefore vary.

Activate Track & trace

  1. Go to Maintenance > My Account.

  2. Click Integrity settings.

  3. Read the disclaimer before activating the service.

  4. Check the Active check box.

You can activate or deactivate the service at any time.

Create a template for Branded Track & trace

PREMIUM PLUS ADD-ON

  1. Go to Maintenance > Notification templates.

  2. Click New Track & trace template.

  3. You can upload two images, one header and one footer. The recommended image size is 600 x 120 pixels. Maximum file size is 100 kB.

  4. When the template is created, a unique template ID is generated that should be used when implementing Branded track & trace.

    Example: 459cbeb8-6a35-4e6f-a0ee-bb223b6858c6

Click Preview to see what the tracking page looks like.

Example:

ALL_TTpage_en.png

If you want to show, edit or delete a Track & trace template, use the search function.

Implement Track & trace

After activation, Track & trace is accessed through a URL.

  • You can either use nShift Delivery user ID or an API key Id as credentials.

    Note

    To use an API key you need to activate one of nShift's integration services on your account.

  • You can either use order number or reference as search parameters.

    Example:

    API key Id and order number

    https://www.unifaunonline.com/ext.uo.yy.track?apiKey=JEABXK1VECV7US2O&order=ORDER001

    User ID and reference:

    https://www.unifaunonline.com/ext.uo.yy.track?key=0000000001&reference=REF001

  • Replace <user login> with your nShift Delivery user ID.

  • Replace <your reference> with the reference data for the shipment.

  • Replace <API key Id> with your API key Id.

  • Replace <your order number> with the order number for the consignment.

  • Replace xx with region code.

    Region

    Code

    Denmark

    dk

    Finland

    fi

    Norway

    no

    Sweden

    se

  • Replace yy with language.

    Language

    Code

    Danish

    dk

    English

    gb

    Finnish

    fi

    Norwegian

    no

    Swedish

    se

  • Add the Branded Track & trace template ID to the URL by replacing <your template id> with your unique Branded Track & trace template ID.

    Example:

    API key ID, order number and template ID:

    https://www.unifaunonline.com/ext.uo.xx.yy.track?apiKey=<API key Id>&order=<your order number>&templateId=<your template id>

    User ID, reference and template ID:

    https://www.unifaunonline.com/ext.uo.xx.yy.track?key=<user login>&reference=<your reference>&templateId=<your template id>

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