nShift Delivery Help Center

Get started

To successfully get started you need to be familiar with some core functionality.

  • Install and set up OnlinePrinter

  • Register senders

  • Register receivers

  • Print labels and shipping documents

  • Create and use printing favorites

  • Webshop

Notice

On the landing page you find important messages as well as news, such as release notes, webinars, etc.

OnlinePrinter

OnlinePrinter is the printing software you need to print labels and shipping documents on a physical printer.

Requirements for Windows

  • Windows 10 or higher

  • Local system administration privileges

The installation of OnlinePrinter follows the standards for "Windows Installer". The installation file is currently only available in English.

Download OnlinePrinter for Windows.

Requirements for Mac

  • MacOS 10.13: High Sierra or higher

  • Local system administration privileges

Download OnlinePrinter for Mac.

Drag the OnlinePrinter icon to the Applications folder.

Add a new sender in the GUI

  1. Go to Maintenance > Senders.

  2. Click New sender.

    Tip

    Check the Receiver box if the sender should act as receiver as well.

    Important

    Check the System integration box if the sender should be available as default sender in your delivery checkout.

  3. Enter Address details.

  4. Enter account information if you use Cash on Delivery or any other service that requires account information.

  5. Enter carrier information, such as customer number.

  6. In the Search information section, add category values to enable category search.

  7. In the Default values section, add information, such as sender reference and delivery instructions, that will be set as default values when creating shipments.

You can add a new sender when printing, using standard printing and, if the option has not been locked, using printing favorites.

If you want to edit, copy or delete a sender, use the search functionality.

Add a new receiver in the GUI

  1. Go to Maintenance > Receivers.

  2. Click New receiver.

    Tip

    Check the Sender box if the receiver should act as sender as well.

  3. Enter Address details.

  4. Enter account information if you use Cash on Delivery or any other service that requires account information.

  5. Enter carrier information, such as customer number.

  6. In the Search information section, add category values to enable category search.

  7. In the Default values section, add information, such as receiver reference and delivery instructions, that will be set as default values when creating shipments.

You can add a new receiver when printing, using standard printing and, if the option has not been locked, using printing favorites.

If you want to edit, copy or delete a receiver, use the search functionality.

Standard printing

Use standard printing for single print jobs.

To simplify and streamline the printing function, create printing favorites for your most common cases.

Print with standard printing

  1. Go to Shipments > Standard printing.

  2. In the Sender and Receiver sections, select UO_Select-en.gif to use an existing sender/receiver. Select UO_New-en.gif to use a new sender/receiver. When you use a new sender you can add your carrier customer number in the CustNo field.

  3. Click Save to address book to save the sender/receiver. Otherwise the sender/receiver is used only for this shipment.

    Notice

    If you have entered a carrier customer number for the sender and saved it to the address book, please go to Maintenance > Senders and check if more carrier information is required.

  4. Enter relevant shipment information, such as addons, options and parcel details.

    Important

    Depending on service, different information is required and/or available.

    If you have different types of parcels, e.g. 2 parcels of 3 kg each and 1 parcel of 4 kg, you must enter the types separately.

    Example

    Set No. of parcels to "2" and Weight (kg) to "3". Click Add.

    Set No. of parcels to "1" and Weight (kg) to "4". Click Add.

    You can choose to specify parcel information per parcel or per row. All parcels in a shipment must be specified in the same way.

    • "Specified per parcel" – the weight and/or the volume are calculated per parcel (2 parcels and 3 kg equals 6 kg).

    • "Specified per row" – the weight and/or the volume is the total for the parcels (2 parcels and 3 kg equals 3 kg).

    Example

    2 parcels and 3 kg, and 1 parcel and 4 kg, specified per parcel is 3 + 3 + 4 = 10

    2 parcels and 3 kg, and 1 parcel and 4 kg, specified per row is 3 + 4 = 7

    The information in the Freight measure section depends on your agreement with the carrier. Carriers use different values and calculation methods.

  5. Click Print to print immediately, or Store for later printing.

  • If the printing went well and should be used, click Print report or Back to start a new print job.

  • If the printing went well but shouldn't be used, click Discard.

  • If the printing didn't go well, but the problem can be solved immediately, for example, by loading labels, solve the problem and click Discard and print again.

  • If the printing didn't go well, but the problem can be solved later, for example, if the printer is out of order, click Discard and store and continue when the problem is solved.

If the carrier offers pickup and you want to book, click Book or do it later in Shipments > Booking.

Create a printing favorite

When creating a printing favorite you start with senders and receivers, continue with adding details about services and addons and finally adding details about shipment and parcels.

Notice

All sections and alternatives within the sections are optional as you decide the level of detail you need for the printing favorite.

The services, addons and options available depend on what is included in your account.

Senders

  1. Go to Maintenance > Printing favorites.

  2. Click New printing favorite and give the printing favorite a name.

  3. Go to the Senders and receivers section and click Change.

  4. Go to the Sender section.

  5. Create a filter by clicking Change next to Filter . If you want to change where the information comes from, start by clicking Change next to Source. Normally, the source is Sender/receiver.

  6. If you always use the same sender, select it as Default sender.

  7. Check the Hidden box if the sender information shouldn't be displayed in the GUI when printing.

  8. Check the Locked box if it shouldn't be possible to change sender.

  9. Select a Default mode for using the printing favorite.

    • Register new/edit selected, if the mode where you add senders should be set as default.

    • Select from address book, if ithe mode where you select senders should be set as default.

  10. Check the Locked to default mode box if it shouldn't be possible to change modes.

  11. Check the Never propose a sender box if the Sender field shouldn't contain a sender from start, to avoid sending from the wrong sender.

  12. Check the Mandatory search value box if a search value must be used.

  13. Check the Only exact search box if it must be an exact match between search value and search results.

Receivers

  1. Go to the Senders and receivers section and click Change.

  2. Go to the Receiver section.

  3. Create a filter by clicking Change next to Filter . If you want to change where the information comes from, start by clicking Change next to Source. Normally, the source is Sender/receiver.

  4. If you always use the same receiver, select it as Default receiver.

  5. Check the Hidden box if the receiver information shouldn't be displayed when printing.

  6. Check the Locked box if it shouldn't be possible to change receiver.

  7. Select a Default mode for using the printing favorite.

    • Register new/edit selected, if the view where you add receivers should be set as default.

    • Select from address book, if the view where you select receivers should be set as default.

  8. Check the Locked to default mode box if it shouldn't be possible to change views.

  9. Check the Never propose a receiver box if the Receiver field shouldn't contain a receiver from start, to avoid sending to the wrong receiver.

  10. Check the Mandatory search value box if a specific search value should be used, e.g. Quick ID.

  11. Check the Only exact search box if it must be an exact match between search value and search results.

When needed, proceed with other address parties and enter details in the same way as for sender and receiver.

Service, addons and options

  1. Go to the Service and addons section and click Change.

  2. Go to the Service section.

  3. Create a filter by clicking Change next to Filter .

  4. If you always use the same service, select it as Service.

  5. Check the Hidden box if ithe service shouldn't be displayed in the GUI when printing.

  6. Check the Locked box if it shouldn't be possible to change service.

  7. Check Normal label, Return label or both.

  8. Check the Hidden box if the label selection shouldn't be displayed in the GUI when printing.

  9. Check Use sender address on label if that should be shown on the label instead of the dispatch address, in cases where dispatch party is used.

  10. Go to the Addons section to add relevant addons. Different addons require different kinds of information.

    You can choose to check Hidden, Locked and Select if valid for all addons.

  11. Go to the Options section to add relevant options. Different options require different kinds of information.

    You can choose to check Hidden and Locked for all options. For some options you can choose Select if valid.

Shipment and parcels

All fields in the Shipment and parcels section can be defined for the printing favorite. Entering default values, locking values, hiding details, and set fields as mandatory are some examples of how you can control information about shipments and parcels. You can also make settings such as the number of parcels, weight and package codes. These are values that may be mandatory for a service.

Warning

Proceed with caution when hiding or locking mandatory values as it may prevent you from creating a correct shipment when using the printing favorite.

Ignore warnings

In the Ignore warnings section you can make settings that allow you to print shipments that normally should have generated the status ”Warning”.

If you want to show, edit or delete a printing favorite, use the search function.

The webshop

From the landing page you reach the webshop.

  • Add functionality

  • Add more carriers

  • Order labels, printers and packaging