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nShift Delivery Help Center

Track and Trace

ESSENTIAL PLUS

Subscription plans

Integrating Track and Trace with your ERP system allows your customers to track shipments and get detailed information about them from one single tracking page, regardless of carrier.

Your customers access the tracking page through a URL that you provide, for example, in an SMS or an email.

You don't need the carriers’ shipment and parcel numbers since you use your own order number or reference as search parameters.

After a shipment has been created, that is, has been assigned a shipment and/or parcel number, it's immediately trackable on your tracking page.

Example:

DEL_TrackandTrace_page-en.png

Note

Track and Trace works best for carriers (incl. neutral carriers) and services that offer status and event reporting.

Status availability may therefore vary but often include statuses such as "Registered", "Out for delivery" and "Delivered".

Tip

Branded Track and Trace allows you to add your company logo or other images to your tracking page, and also add links from these images.

Activate Track and Trace

  1. Go to Maintenance > My Account.

  2. Click Integrity settings.

    Caution

    Read the disclaimer on the page before activating the service.

  3. Check the Active check box.

You can activate or deactivate the service at any time.

Implement Track and Trace

After you've activated Track and Trace the tracking page is accessed through a URL

  • You define language for the Track and Trace page.

  • You can use either your nShift Delivery user ID or your API key as credentials.

    Note

    To use an API key you need to activate one of nShift's integration services on your account.

  • You can use either reference or order number as search parameters.

  • You can specify if you should display normal or return shipments.

URL structure

Base URL: https://www.unifaunonline.com/ext.uo.yy.track

Replace yy with language code.

Language

Code

Danish

da

English

en

Estonian

ee

Finnish

fi

German

de

Latvian

lv

Norwegian

no

Polish

pl

Swedish

sv

Parameters

The following parameters can be used in the URL.

Parameter

Description

Value

key

Your nShift Delivery user ID to identify your account.

For example: 0000000001

apiKey

Your API key to identify your account.

For example: JEABXK1VECV7US2O

reference

Sender reference to identify the shipment.

For example: REF222

order

Shipment order number to identify the shipment.

For example: 33333333

return

Determines if normal or return shipments are displayed.

True = Displays only the return shipment

False = Displays only the normal shipment

Note

If the parameter is not provided both shipments will be displayed.

In case of a typo the parameter is ignored and both shipments will be displayed.

Example with API key, order number and normal shipment:

https://www.unifaunonline.com/ext.uo.en.track?apiKey=JEABXK1VECV7US2O&order=33333333&return=false

Example with user ID, reference and return shipment:

https://www.unifaunonline.com/ext.uo.en.track?key=0000000001&reference=REF222&return=true

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