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nShift Delivery Help Center

Track and Trace

ESSENTIAL PLUS

Track and Trace allows your customers to track shipments and get detailed information about them, regardless of carrier. You do not need the carriers’ shipment and parcel numbers since you use your own order number or reference as search parameters.

After a shipment is created, that is, is assigned a shipment and/or parcel number, it is immediately trackable through the Track and Trace page.

Note

Track and Trace works best for carriers and transport services that offer status and event reporting. Status availability may therefore vary.

Tip

Branded Track and Trace allows you to add your company's logo or other images to your tracking page, and also add links from these images.

Activate Track and Trace

  1. Go to Maintenance > My Account.

  2. Click Integrity settings.

    Caution

    Read the disclaimer before activating the service.

  3. Check the Active check box.

You can activate or deactivate the service at any time.

Implement Track and Trace

After activation, the Track and Trace page is accessed through a URL.

  • You can use either nShift Delivery user ID or an API key ID as credentials.

    Note

    To use an API key you need to activate one of nShift's integration services on your account.

  • You can use either reference or order number as search parameters.

Example with user ID and reference:

https://www.unifaunonline.com/ext.uo.yy.track?key=<your user ID>&reference=<your reference>
  • Replace yy with language code, for example "gb".

  • Replace <your user ID> with your nShift Delivery user ID, for example "0000000001".

  • Replace <your reference> with the reference information for the shipment, for example "001".

https://www.unifaunonline.com/ext.uo.en.track?key=0000000001&reference=001

Example with API key ID and order number:

https://www.unifaunonline.com/ext.uo.yy.track?apiKey=<your API key ID>&order=<your order number>
  • Replace yy with language code, for example "gb".

  • Replace <your API key ID> with your API key ID, for example "JEABXK1VECV7US2O".

  • Replace <your order number> with the order number for the shipment, for example "12345678".

https://www.unifaunonline.com/ext.uo.yy.track?apiKey=JEABXK1VECV7US2O&order=12345678
Table 1. Language codes

Language

Code

Danish

dk

English

gb

Finnish

fi

German

de

Norwegian

no

Polish

pl

Swedish

se