Create a custom order channel
Create a custom order channel to connect an external system and start importing orders. Use this option when you need an API-based connection instead of a predefined platform integration.
Caution
If you use Profile management, note that order channels are created in the current profile group. If an order channel should belong only to a specific profile group, create it while logged in to a profile in that profile group.
Steps
Go to >
Select
Select Custom integration
Enter a Name
Tip
Use clear and descriptive names for each order channel to simplify management.
Select Active if the order channel should start importing orders immediately
Select Create shipments automatically if shipments should be created automatically when orders are imported
Select Connect
Result
After the order channel is created an Order channel ID is displayed on the page.
The Order channel ID uniquely identifies the order channel and is used when connecting external systems through the API.
Next step
After creating the order channel, add at least one delivery option to define how shipments are created for orders from this channel. You must connect a delivery option before you can create shipments. See Create a delivery option.
Field descriptions
Field | Description |
|---|---|
Active | Activates the order channel and allows order import |
Name | Internal name used to identify the order channel |
Create shipments automatically | Automatically creates shipments when orders are imported |
Fulfill orders automatically | Automatically sends shipment information back to your shop |
Order channel ID | Unique identifier for the order channel |