Skip to main content

nShift Delivery Help Center

Create automation

Create an automation to change order data automatically when an order is created or updated.

Steps 

  1. Go to Order management > Automations and select New

  2. Enter a name in Name

  3. Select the order channels the automation applies to in Order channels

    Notice

    All order channels applies the automation to every order channel, including any order channel you add later.

  4. Select Order created or Order updated in When

  5. In Conditions, select an attribute, an operator, and a value

    Note

    Conditions are optional. Without them, the actions run on every order from the selected order channels that matches the trigger.

  6. In Actions, select an attribute and a value for the action

    Tip

    Select Add condition or Add action to add more of either. Quick actions adds a ready-made action for Lock order, Unlock order, or Mark as return.

  7. Check the Summary to confirm the automation does what you intend

  8. Select Enabled Select in Details — new automations are created as Disabled and won't run until you enable the

  9. Select Create

Result

The automation is created and appears in the automations list. If you set it to Enabled, it runs on orders from the selected order channels from now on.

Field descriptions

Details

Field

Description

Name

Identifies the automation in the automations list

Order channels

Order channels the automation applies to

Enabled, Disabled

Whether the automation runs when its trigger occurs

Conditions

Field

Description

Attribute

Order data the condition checks

Operator

Comparison made between the attribute and the value

Value

Value the attribute is compared against

Actions

Field

Description

Attribute

Order data the action changes

Value

Value the action sets

Condition and action attributes

Conditions can check:

  • Order item data, such as SKU, item description, unit price, tariff number, country of origin, and weight

  • Sender, receiver, and service point address data

  • Order data, such as order channel, price, weight, status, locked, return, currency, and tags

Actions can change the same data, and can also set parcel weight, length, height, width, and unit.

Advanced options

Advanced — writes the condition as a raw LINQ expression instead of an attribute, operator, and value. Select Advanced in Conditions to turn it on.

JSON preview — shows the automation as plain text. Support can use it to review your configuration.