Connect your system to the custom order channel
After you create a custom order channel, connect your external system so it can send orders to the correct order channel.
Before you begin
Before you begin, create the custom order channel and create API credentials.
Note
If you use Profile management, use the API credentials and order channel ID for the order channel created in the intended profile group. Orders imported through the integration belong to that order channel and follow the same profile group access.
Use the following values in your integration setup:
ID
Secret ID
Order channel ID
When you create the API credentials, select Web Services (REST).
The ID and Secret ID are used to authenticate API requests. The order channel ID identifies which custom order channel imported orders are sent to.
Use the API credentials to request an access token. The token is valid for 12 hours and can be used for all endpoints during that time.
After you have a valid token, configure your external system, or an integration built for it, to send order data to the Order API.
See the API documentation for authentication, available endpoints, request and response examples, and required and optional order fields.
When the integration is configured and orders are imported successfully, you can create shipments from those orders.