Order channels
Order channels let you connect and manage orders from different sources, such as custom online stores or supported ecommerce platforms. Each order channel connects a specific sales platform or system and controls how orders from that source are imported and handled.
Caution
If you use Profile management, note that order channels are created in the current profile group. If an order channel should belong only to a specific profile group, create it while logged in to a profile in that profile group.
After the order channel is created, users in that profile group and the account administrator can access it.
Before you begin
Before completing the order channel setup, make sure at least one sender already exists and that the sender has one or more carriers connected. You use this sender and its connected carriers when creating delivery options. See Add sender and Connect a carrier to a sender.
When to use this
Use order channels when connecting a new shop, marketplace, or custom system.
Key concepts
Order channel – a connection between nShift Delivery and an external order source
Custom order channel – used for API-based connections configured with general settings
Integration order channel – used for supported platforms with predefined setup steps
Delivery option – the delivery choice shown to the shopper at checkout for orders from the order channel
Order channels list – the available order channels and their basic information, such as connection type, last updated date, and number of delivery options
Actions menu – actions you can take for an order channel, such as opening or deleting it
Related topics
Create a Shopify order channel – Connect Shopify to import orders
Create a WooCommerce order channel – Connect WooCommerce to import orders
Create a custom order channel – Create and configure a custom order channel
Delivery options – Add and manage delivery options for existing order channels