Support
If you can't find the answer to your question or the solution to your problem, please contact nShift Support.
Sweden | Finland |
+46 31 725 35 50 Monday to Friday: 8:00 - 5:00 Europe/Stockholm | +358 75 325 2505 Monday to Friday: 8:00 - 4:00 Europe/Helsinki |
Norway | Denmark |
+47 23 96 43 01 Monday to Friday: 8:00 - 5:00 Europe/Oslo | +45 78 79 17 04 Monday to Friday: 8:00 - 4:00 Europe/Copenhagen |
How to read your subscription invoice from nShift
Status page
The status page shows the current operational status of our products and upcoming maintenance activities. Follow the steps below to subscribe and stay informed.
The flow shows how to subscribe by email. Subscribing by text message follows the same steps.
Subscription plans
As an nShift Delivery user you've access to different features depending on your subscription plan.
Your subscription plan depends on when you became an nShift customer:
Subscription plans from 2022-01-01
ESSENTIAL PROFESSIONAL PREMIUM
ESSENTIAL features are always available in the PROFESSIONAL and PREMIUM subscription plans.
PROFESSIONAL features are always available in the PREMIUM subscription plan.
Subscription plans until 2021-12-31
STANDARD PLUS
STANDARD features are always available in the PLUS subscription plan.
Essential, Professional and Premium
Subscription plans from 2022-01-01
FEATURE | DESCRIPTION | ESSENTIAL | PROFESSIONAL | PREMIUM |
Manage how orders are connected, imported, created, and processed before shipment creation. |
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Create and maintain your senders and receivers manually or, by file import. |
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Create and maintain your senders and receivers via API. |
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Print labels and other shipping documents or store for later printing, according to each carrier’s specification. |
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Book pickup when registering a shipment. |
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Retrieve status events initiated by carriers. |
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Let your customers track shipments from one single webpage, regardless of carrier. |
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See shipments, in overview or details, created over the past six months using an advanced search engine. |
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Increase security, protect against password attacks and comply with data security and protection requirements, such as GDPR. |
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Integrate your ERP, WMS, and e-commerce solutions with nShift Delivery using REST API. |
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ONLY AVAILABLE IN THE NORDICS XML file integration | Integrate your ERP, WMS, and e-commerce solutions with nShift Delivery using standardized XML files. |
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Use printing favorites to adapt and limit alternatives when creating shipments. |
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Use search favorites to adapt and limit alternatives when searching the shipment history. |
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Include item information when registering a parcel or shipment. |
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Print shipments, containing the same shipping information, for a group of receivers. |
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Send email pre-notifications containing shipment and tracking information right after the label has been printed. |
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Send an email with a link to a shipment/return label, instead of attaching a PDF or printing it yourself and sending it by mail. |
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Calculate the estimated shipment price by using selected carriers’ own services via nShift Delivery. |
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Retrieve estimated shipment prices saved in the shipment history and create price reports. |
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Send price enquiries before booking a shipment and retrieve stored prices for follow-up. |
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Add your company's logo, an offer, or an ad to your pre-notifications. |
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Add your company's logo, an offer, or an ad to your track and trace site. |
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Work continuously with a single shipment by adding parcels one by one. |
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Generate scheduled reports of your shipment history. |
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Generate delivery time reports based on carriers' status information. |
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Share certain shipment information, such as shipment history, with someone outside your organization. |
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Give different parts of your organization their own views by controlling user rights and access to information. |
| ADD-ON | ADD-ON | |
Insure your shipments during the shipment booking process. | IN-APP PURCHASE | IN-APP PURCHASE | IN-APP PURCHASE | |
Order extracts from the shipment archive that holds records up to five years. | IN-APP PURCHASE | IN-APP PURCHASE | IN-APP PURCHASE |
If you want to upgrade or order add-ons, please visit our webshop after logging in to nShift Delivery, or contact nShift sales.





