Skip to main content

Standard printing

Use standard printing for single print jobs.

You can print directly to your printer or print to PDF. You can also store the shipments for later printing.

Note

If you want to print labels and shipping documents on a physical printer you need to install Print by nShift or OnlinePrinter.

To simplify and streamline the printing function, create printing favorites for your most common cases.

Print with standard printing

  1. Go to Shipments > Standard printing.

  2. In the Sender and Receiver sections, select DEL_Select_tab-en.png to use an existing sender/receiver. Select DEL_New_tab-en.png to use a new sender/receiver. When you use a new sender you can add your carrier customer number in the CustNo field.

  3. Click Save to address book to save the sender/receiver. Otherwise the sender/receiver is used only for this shipment.

    Note

    If you've entered a carrier customer number for the sender and saved it to the address book, please go to Maintenance > Senders and check if more carrier information is required.

  4. Enter relevant shipment information, such as addons, options and parcel details.

    Note

    Depending on service, different information is required and/or available.

    If you have different types of parcels, for example, 2 parcels of 3 kg each and 1 parcel of 4 kg, you must enter the types separately.

    Example

    Set No. of parcels to "2" and Weight (kg) to "3". Click Add.

    Set No. of parcels to "1" and Weight (kg) to "4". Click Add.

    You can choose to specify parcel information per parcel or per row. All parcels in a shipment must be specified in the same way.

    • "Specified per parcel" – the weight and/or the volume are calculated per parcel (2 parcels and 3 kg equals 6 kg).

    • "Specified per row" – the weight and/or the volume is the total for the parcels (2 parcels and 3 kg equals 3 kg).

    Example

    2 parcels and 3 kg, and 1 parcel and 4 kg, specified per parcel is 3 + 3 + 4 = 10

    2 parcels and 3 kg, and 1 parcel and 4 kg, specified per row is 3 + 4 = 7

    The information in the Freight measure section depends on your agreement with the carrier. Carriers use different values and calculation methods.

  5. Click Print or Print PDF to print immediately, or Store for later printing.

  • If the printing went well and should be used, click Print report or Back to start a new print job.

  • If the printing went well but shouldn't be used, click Discard.

  • If the printing did not go well, but the problem can be solved immediately, for example, by loading labels, solve the problem and click Discard and print again.

  • If the printing did not go well, but the problem can be solved later, for example, if the printer is out of order, click Discard and store and continue when the problem is solved.

Caution

Some carriers communicate via EDI and others via API, which can be important when you discard a shipment.

If you discard a shipment before EDI is sent (EDI carrier):

  • The carrier receives no information.

  • If you use the label anyway, the carrier may charge you a penalty - for using a non-EDI label.

If you discard a shipment after EDI is sent (EDI carrier) or if you use an API carrier:

  • The cancellation only takes place in Delivery and the label is still valid according to the carrier.

  • If you don't use the label, some carriers may charge a penalty - because they did not receive the parcel they expected.

Contact the carrier if you're unsure of what applies.

If the carrier offers pickup you can book by clicking Book after printing or do it later in Shipments > Pickup booking.

Note

All methods may not be available for all services. For example, for some services, typically freight services, pickup booking is preselected. For those services it’s not possible to book pickup afterwards.

In this section: