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Branded Track and Trace

Integrating Track and Trace with your ERP system allows your customers to track shipments and get detailed information about them from your branded tracking page, regardless of carrier.

Your customers access the tracking page through a URL that you provide, for example, in an SMS or using Branded email pre-notification.

You don't need the carriers’ shipment and parcel numbers since you use your own order number or reference as search parameters.

You brand your tracking page by creating templates. A template can contain, for example, your company logo, an offer or an ad, that will be displayed in the header and/or footer on the tracking page.

After a shipment has been created, that is, has been assigned a shipment and/or parcel number, it's immediately trackable on your tracking page.

Note

Track and Trace works best for carriers (incl. neutral carriers) and services that offer status and event reporting.

Status availability may therefore vary but often include statuses such as "Registered", "Out for delivery" and "Delivered".

Activate Track and Trace

  1. Go to Maintenance > My Account.

  2. Click Integrity settings.

    Caution

    Read the disclaimer on the page before activating the service.

  3. Check the Active check box.

You can activate or deactivate the service at any time.

Create a template for Branded Track and Trace

  1. Go to Maintenance > Notification templates.

  2. Click New Track and Trace template.

  3. You can upload two images, one header and one footer, with links to external sites.

    Note

    The recommended image sizes are 54 x 340 px for the top image and a max width of 750 px for the bottom image. Maximum file size is 100 kB.

  4. When the template is created, a unique template ID is generated that should be used when implementing Branded Track and Trace.

    Example: 459cbeb8-6a35-4e6f-a0ee-bb223b6858c6

Click Preview to see what the tracking page looks like.

Example:

DEL_TrackandTrace_page-en.png

If you want to show, edit or delete a Track and Trace template, use the search function.

Implement Branded Track and Trace

After you've activated Track and Trace and created a branded template, the tracking page is accessed through a URL.

  • You define language for the Track and Trace page.

  • You can use either your nShift Delivery user ID or your API key as credentials.

    Note

    To use an API key you need to activate one of nShift's integration services on your account.

  • You can use either reference or order number as search parameters.

  • You can specify if you should display normal or return shipments.

  • You use a template ID to identify the branded template you want to use.

URL structure

Base URL: https://www.unifaunonline.com/ext.uo.yy.track

Replace yy with language code.

Language

Code

Danish

da

English

en

Estonian

ee

Finnish

fi

German

de

Latvian

lv

Norwegian

no

Polish

pl

Swedish

sv

Parameters

The following parameters can be used in the URL.

Parameter

Description

Value

key

Your nShift Delivery user ID to identify your account.

For example: 0000000001

apiKey

Your API key to identify your account.

For example: JEABXK1VECV7US2O

reference

Sender reference to identify the shipment.

For example: REF222

order

Shipment order number to identify the shipment.

For example: 33333333

templateId

Identifies the branded template you want to use.

For example: 5fc6bd56-5b25-445f-b0e5-9748ff43c068

Note

In case of a typo the parameter is ignored and the shipment will be displayed with nShift standard template.

return

Determines if normal or return shipments are displayed.

True = Displays only the return shipment

False = Displays only the normal shipment

Note

If the parameter is not provided both shipments will be displayed.

In case of a typo the parameter is ignored and both shipments will be displayed.

Example with API key, order number, template ID and normal shipment:

https://www.unifaunonline.com/ext.uo.en.track?apiKey=JEABXK1VECV7US2O&order=33333333&templateId=5fc6bd56-5b25-445f-b0e5-9748ff43c068&return=false

Example with user ID, reference, template ID and return shipment:

https://www.unifaunonline.com/ext.uo.en.track?key=0000000001&reference=REF222&templateId=5fc6bd56-5b25-445f-b0e5-9748ff43c068&return=true

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