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nShift Delivery Help Center

Match delivery options

Delivery option matching pairs a delivery option code from an order channel with a delivery option in nShift Delivery. Orders that arrive with a code nShift Delivery doesn't recognize can't be processed until the code is matched. Once a code is matched, future orders that use the same code are processed automatically.

När du ska använda detta

Use delivery option matching when an order channel sends delivery options that nShift Delivery doesn't recognize — for example a custom shipping rate, or a checkout option configured outside nShift.

Viktiga begrepp

Orderkanal – en anslutning mellan nShift Delivery och en extern orderkälla

Code — the identifier an order channel sends for its own delivery option

Delivery option match — a pairing between a code from an order channel and a delivery option in nShift Delivery

Innan du börjar

Make sure the delivery option you want to match to already exists in nShift Delivery.

Match a delivery option from an order

Match a delivery option from an order to assign a delivery option to an order that arrived without one.

Steps 

  1. Go to Order management > Orders

  2. Select Match delivery option on an order with the status Missing delivery option

    Obs!

    Code and Name are read-only. The integration sets them from the values the order channel sent with the order, and only Delivery option can be changed here.

  3. Select a delivery option in Delivery option

  4. Select Use this match for all incoming orders with the same original ID if the match should also apply to future orders that use the same code

  5. Select Save

Result

The order is assigned the selected delivery option and can be processed. If you selected the checkbox, the match is added to the order channel's Match delivery options list and applied to future orders with the same code. If you left it cleared, the delivery option applies to this order only and isn't saved to the order channel.

Field descriptions

Field

Description

Code

Identifier the order channel sent for its delivery option — set by the integration and read-only

Name

Name the order channel sent for its delivery option — set by the integration and read-only

Delivery option

Delivery option in nShift Delivery that the code is matched to

Use this match for all incoming orders with the same original ID

Saves the match to the order channel and applies it to future orders with the same code

Add a delivery option match to an order channel

Add a delivery option match to an order channel to match a code before any order uses it.

Steps 

  1. Go to Order management > Order channels and select an order channel

  2. In Match delivery options, select Add

  3. Enter the code from the order channel in Code

  4. Select a delivery option in Delivery option

  5. Select Save

Result

The match is saved and applied to incoming orders that use that code.

Field descriptions

Field

Description

Code

Identifier the order channel sent for its delivery option

Delivery option

Delivery option in nShift Delivery that the code is matched to

Delete a delivery option match

Delete a delivery option match to stop matching a code to a delivery option.

Notera

Deletion takes effect immediately. Orders that arrive with the deleted code get the status Missing delivery option and can't be processed until you match them.

Steps 

  1. Go to Order management > Order channels and select an order channel

  2. In Match delivery options, select the delete icon next to the match

Relaterade artiklar

Order channels — configure the connection between nShift Delivery and an external order source