Posti SmartShip Help Center

Track & trace

ADD-ON

Track & trace allows your customers to track shipments and get detailed information about them, regardless of carrier. You do not need the carriers’ shipment and parcel numbers since you use your own order number or reference as search parameters.

After a shipment is created, i.e. is assigned a shipment and/or parcel number, it is immediately trackable through the Track & trace page.

Note

Track & trace works best for carriers and transport services that offer status and event reporting. Status availability may therefore vary.

Activate Track & trace

  1. Go to Maintenance > My Account.

  2. Click Integrity settings.

  3. Read the disclaimer before activating the service.

  4. Check the Active check box.

You can activate or deactivate the service at any time.

Implement Track & trace

After activation, Track & trace is accessed through a URL.

  • You can either use Posti SmartShip user ID or an API key Id as credentials.

    Note

    To use an API key you need to activate one of nShift's integration services on your account.

  • You can either use order number or reference as search parameters.

    Example:

    API key Id and order number

    https://smartship.unifaun.com/ext.posti.yy.track?apiKey=JEABXK1VECV7US2O&order=ORDER001

    User ID and reference:

    https://smartship.unifaun.com/ext.posti.yy.track?key=0000000001&reference=REF001

  • Replace <user login> with your Posti SmartShip user ID.

  • Replace <your reference> with the reference data for the shipment.

  • Replace <API key Id> with your API key Id.

  • Replace <your order number> with the order number for the consignment.

  • Replace xx with region code.

    Region

    Code

    Denmark

    dk

    Finland

    fi

    Norway

    no

    Sweden

    se

  • Replace yy with language.

    Language

    Code

    Danish

    dk

    English

    gb

    Finnish

    fi

    Norwegian

    no

    Swedish

    se

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